Frequently asked questions

Q. Is there a deposit required to reserve an event date?
A. There is a 50% non-refundable deposit with the remaining balance due 14 days prior to the event.

Q. What if I have to cancel?
A. Cancellations made 14 days prior to the event will receive full refunds.

Q. Is there a minimum length of time I must reserve the booth?
A. We have packages that reflect a 3 or 4-hour rental.  If your event requires less than 3 hours, contact us to discuss specific needs and pricing.

Q. What if I want to add time during the actual event?
A.  The rate is $125/hour, and you can add to your contract any time prior to your event.  Once we are at your event, you can add time in ½ hour increments, payable in cash at the time of the request.

Q. Are the props included?
A. Absolutely.  We provide all the fun and silly props such as glasses, wigs, hats, mustaches and can provide themed props as well.

Q. How many session or prints do I get with a rental?
A. The sessions or prints are only limited to how quickly your guests are in and out of the booth!  During your rental time the more prints – the more fun your guests are having and it is common to see guests returning time and time again.

Q. Can I personalize the photo strips?
A. We can put together some personalized options with your input and final selection.  Any custom artwork must be provided within 14 days of actual event to allow us time to finalize your design.

Q. Is there a charge for setup and delivery?
A. We do not charge for set up and local delivery.  There may be a travel fee based upon the location of your event.  We can discuss this when booking.

Q. Do you need electricity?
A. We need a standard 110 volt outlet.

Q. How much space do you need?
A. Required space for the booth is 7`length x 3.5` width and 6` high.  An additional 6ft of space is needed for the table to display the props.

Q. Will I get copies of all of the photos?
A. We provide a CD that includes all the photos taken during the event.  We also post the photos to a secure website that you and your guests can access to view the photos as well.

Q. What if I want a scrapbook?
A.  A scrapbook is included with our deluxe package.  We provide the book, materials and duplicate prints so your guests can create a lasting memory book for you.  If you want to add on to the classic package, we can provide pricing.

Q.Will someone be there to assist with the booth?
A. We provide an attendant(s) at each event to help with the booth, and of course to assist with the scrapbooking if you select that option.

Q. When should I call to reserve a date?
A. You can call as early as you have reserved your event date.  The earlier the better to ensure the date is open and available.